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Terms Conditions for Your CK 344 Account

These terms set out what you agree to when you open and use a CK 344 account. Access to our lobby, wallet, and payment options — including bKash, Nagad, and Rocket — depends on your local law and eligible region.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredSubject to change with notice

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HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Practices

We take account security seriously. Your login credentials are protected with OTP verification on each new device session. We do not store your bKash, Nagad, or Rocket PIN — payment confirmation happens entirely within your wallet app. Here is how we manage the key areas of your account relationship with us.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable regulations in your region.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No third-party ad tracking cookies are placed without disclosure.

Account Security

Each login from a new device triggers an OTP to your registered number. If you notice unrecognised access, contact support immediately to freeze your account.

Requesting Changes

To update your registered details or request account data, submit a request through the help centre with your account ID and a copy of your verification document.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team is available through the channels below. We aim to respond to account and terms queries within one business day.

What These Terms Actually Cover

CK 344 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on CK 344, you accept these terms in full. They cover how your account is opened, how deposits and withdrawals are processed through bKash, Nagad, and Rocket, and how disputes are handled. We may update these terms at any time; continued use

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of your account after a change means you accept the revised version. Access to our lobby and wallet features is conditional on your jurisdiction — if local law in your area restricts online gaming, these terms do not override that restriction. You are responsible for checking
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whether access is permitted where you are. Account registration is for individuals only; one account per person. Sharing, transferring, or selling your account is not allowed under any circumstance. We reserve the right to suspend or close accounts that breach these conditions. Any funds held in
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a suspended account will be reviewed in line with our withdrawal process before a decision is made. Players in Dhaka and other parts of Bangladesh should note that wallet-based transactions via Nagad or Rocket are subject to the same verification steps as bKash transfers.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. If yours is not here, reach out via live chat or email.

These terms apply to anyone who opens or uses a CK 344 account. Access depends on your local law and eligible region — it is your responsibility to confirm that online gaming is permitted where you are.

We can update these terms at any time. We will notify you via your registered contact before material changes take effect. Continued account use after that point means you accept the updated terms.

Any wallet balance in a suspended account is reviewed before a final decision is made. We will contact you through your registered details to explain the next steps and any applicable withdrawal process.

Yes. Each individual may hold only one CK 344 account. Duplicate accounts are closed when detected, and any associated wallet transactions are reviewed under our standard verification process.

Submit a data request through the help centre with your account ID and a valid verification document. We will process the request in line with applicable data regulations for your region.

The governing law depends on your eligible region and local jurisdiction. These terms do not override local law — if a provision conflicts with a law that applies to you, that local law takes precedence.

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